Hospitals move quickly, surgeons operate, nurses coordinate, and teams focus on delivering the best possible outcomes inside the building. But once patients return home, families often face a very different reality. Recovery becomes slower, more complex, and, at times, overwhelming without the right support.
Erica Kanjan, CEO and Founder of Young At Heart Home Care, understands this challenge from years spent supporting some of the most advanced surgical and neurosurgical teams throughout Florida and Puerto Rico. Her career in medical capital equipment, including robotics, imaging, and navigation technologies, placed her inside operating rooms, hospital leadership meetings, and conversations that shaped patient care pathways.
Through this work, Erica saw a recurring theme: the clinical excellence happening inside hospitals did not always translate into the home environment. Families struggled with follow-through, seniors worked to maintain independence without guidance, and gaps in communication often led to preventable setbacks.
Rather than watching those gaps widen, Erica felt compelled to build something better. She envisioned a model where expert care, strong communication, and personalized support continued beyond hospital walls. That vision eventually became Young At Heart Home Care, a concierge-level, private-pay agency committed to elevating the standard of home care through individualized oversight and the YAH360CARE wellness system.
Her mission is simple but deeply rooted in her experience: combine clinical understanding with compassionate, high-touch home care so families never feel alone in the process of healing or aging at home.
Personalization that Feels Intentional and Private
Erica built ‘Young At Heart Home Care’ around a level of personalization that is rare in the home care world. She wanted families to feel seen, not processed, and she wanted seniors to experience care that respected their routines and preferences. In her view, concierge service is not about luxury for the sake of luxury. It is about attention, discretion, and thoughtful matching. “Families should never feel like a number, we believe in quality over quantity,” she says, and that belief shapes every decision the team makes. Caregivers are paired with intention, communication stays clear, and clients receive the same calm attentiveness they would expect from a high-end hospitality setting.
A major part of this approach comes from YAH360CARE, the company’s proprietary wellness model. It tracks six pillars that influence long-term well-being: Safety, Nutrition, Physical Health, Cognitive Health, Emotional Balance, and Family Connection. These categories give caregivers and clinicians a complete picture of a client’s daily life. They also help families understand what is happening in real time instead of guessing or waiting for issues to escalate.
This blend of personal touch and smart data shifts care from reactive to proactive. Seniors feel supported. Families stay informed. Care becomes something steady and reassuring rather than rushed or uncertain.
The People Who Shaped the Mission
Erica’s mission for Young At Heart Home Care was not shaped in isolation. It grew from years of working alongside hospital system leaders, surgeons, hospital staff, caregivers, attorneys, and community partners who helped her understand what families truly face when care shifts from the hospital back into the home. Each experience reinforced a simple truth she carries forward today: it takes a village to care well.
Throughout her career supporting surgical teams across Florida and Puerto Rico, she saw the impact of strong communication, steady leadership, and respect for the dignity of every patient. Those lessons became the non-negotiable standards behind Young At Heart: accountability, clarity, follow-through, and treating every client as if they were family.
She also learned from the caregivers whose quiet dedication and daily presence showed her that great care is built on consistency and compassion, not volume. Conversations with elder law attorneys, physicians, and community organizations, including the David Posnack JCC, deepened her understanding of the diverse needs and cultural values that shape senior care decisions.
Today, Erica believes the heart of Young At Heart Home Care lies in the people who live its mission every day. From her internal leadership team to every caregiver walking into a client’s home, they move with one shared purpose: to care like family.
They show up at some of the most vulnerable moments in a person’s life, after a fall, during recovery, in times of loneliness, or when families feel overwhelmed. And they keep showing up, with patience, respect, and compassion, because they know one day we will all want to be treated with the same dignity and attentiveness.
At Young At Heart Home Care, the work is deeply personal. It is a village rooted in passion, held together by integrity, and driven by the belief that when care feels like family, it changes everything.
Leadership with Strategy and Heart
Erica leads Young At Heart Home Care with a blend of structure and human instinct. Her role as Founder and CEO spans every part of the company’s work. She oversees operations, sales, brand development, caregiver recruitment, and training. She also guides the implementation of YAH360CARE to make sure the wellness model stays true to its purpose. Her days often include meetings with families, referral partners, and community leaders, and she remains closely involved in the cases that require the highest level of clinical attention. She believes these responsibilities keep the concierge standard intact and prevent the service from drifting toward shortcuts.
For Erica, leadership is not only about strategy. It is also personal. She explains, “We do not measure success by hours billed. Success is when a family feels safe, seen, and never alone, when they feel that deep sense of relief knowing someone cares as much as they do. That is the moment they can finally return to being a daughter, a son, or a spouse again, instead of carrying the full weight of being a caretaker.”
That belief shapes the culture she protects inside the company. Progress is seen in the relief on a daughter’s face, in a client gaining strength, or in a senior staying safely at home rather than moving into a facility. These small but meaningful moments guide her decisions and remind her why she built the company in the first place.
Lessons Learned in the Hard Moments
Erica’s leadership grew sharper during the moments she never saw coming. The early months of building Young At Heart Home Care tested her in ways that shaped the leader she is today. She faced difficult hiring decisions and had to rethink processes while the company expanded faster than expected. Resources needed to be allocated properly, expectations were rising, and every choice carried weight. These pressures could have pushed her to step back, but she chose a different path.
She often reflects on that period by saying, “Real leadership is not about avoiding challenges. It is about facing them with calm.” That mindset guided her through the uncertainty. She leaned into clarity and steady communication, and she focused on protecting her team so they could continue supporting families with confidence. Each challenge became a lesson rather than a setback.
Through this experience, she learned that leadership is not measured by how smooth the road is. It is measured by the ability to stay committed to the mission even when the pressure builds. Those early trials strengthened her approach and reinforced the values that shape Young At Heart Home Care today.
Achievements That Reflect Real Impact
When Erica looks at the growth of Young At Heart Home Care, she sees more than business milestones. The company has expanded across four counties, built strong clinical partnerships, and introduced the YAH360CARE wellness model that guides its approach today. Families continue to refer their friends and relatives, which shows the level of trust the team has earned. These achievements speak to the company’s reach and its reputation, but Erica views them as only part of the story.
She often explains it this way: “The results that matter most are the ones no one sees.” Those unseen moments tell the real impact. They show up in families who avoid hospital readmissions because the team responded before an issue grew serious. They appear in seniors who regain confidence after a stroke and start doing the activities they feared they had lost. They are found in caregivers who rediscover purpose and pride in their work after joining the team.
These quiet victories define the heart of Young At Heart Home Care. They remind Erica why the mission matters and why every detail of the company’s model exists. The true measure of success lives in these everyday outcomes.
Impact That Shows Up in Everyday Moments
At Young At Heart Home Care, the most meaningful impact is often found in the subtle, human moments that rarely make it into formal reports. These are the moments that quietly affirm why Erica built a concierge model grounded in dignity, presence, and genuine connection.
It appears in the way a client lights up when a familiar caregiver walks through the door, someone who knows their routines, their favorites, their history. It’s the calm that settles into a family once they realize they no longer have to navigate everything alone. It’s the relief on a son’s face when he sees his mother laughing again, or the gratitude from a spouse who finally has the space to rest without worry.
These moments are not dramatic or measured by clinical charts. They unfold in the everyday, during shared conversations at the kitchen table, during the gentle reassurance before bedtime, in the trust that forms when care is consistent and heartfelt.
For Erica, these are the moments that define Young At Heart Home Care. They reflect the deeper purpose behind the work: restoring balance, dignity, and peace for families who have carried far too much on their own. It is in these quiet interactions that the mission becomes real, where care feels like family, and where the journey of aging is met with compassion instead of fear.
“We do not measure success by hours billed. Success is when a family feels safe, seen, and never alone, when they feel that deep sense of relief knowing someone cares as much as they do. That is the moment they can finally return to being a daughter, a son, or a spouse again, instead of carrying the full weight of being a caretaker.”
Life outside the Mission
Away from her work, Erica finds balance through simple routines and the people closest to her. Time with her children, husband, and family keeps her grounded, and she relies on small daily rituals to bring calm into a busy schedule. She enjoys traveling and exploring different cultures, and she values the quiet moments that allow her to recharge and be with her family, moments that keep her grounded and give her the clarity and balance she brings into her leadership.
Erica is the first to acknowledge that balance is never perfect. She often says, “Balance is created through intention, not perfection,” a belief that guides how she shows up in every part of her life. Her mission is deeply connected to who she is. The purpose behind Young at Heart Home Care comes from a place of genuine conviction, and carrying that mission forward allows her to lead with clarity and intention. When she operates from that alignment, the rhythm between her work and her personal life becomes more meaningful, creating a sense of purpose that enriches both.
A Message to Those Who Lead and Those Who Care
As Erica Kanjan reflects on her journey, she returns to one message she hopes readers will remember. Leadership is not defined by a title. It is shaped by courage, compassion, and a sincere desire to serve others. She often says, “When you lead with purpose, success becomes a natural outcome.” That belief guides every decision she makes and every standard she sets for her team.
To her, seniors deserve care that respects their history and honors the life they have built. Families deserve support that brings peace during uncertain moments. And leaders deserve the reminder that meaningful impact often grows from simple choices. The most important of those choices is the commitment to care like family.
This perspective continues to shape Erica’s work and the culture at Young At Heart Home Care, reminding everyone involved that purpose, when carried with heart, has lasting power.
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